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Ryan Harmaning

Lead Quality Engineer

Seasoned Quality Engineering leader focused on elevating quality across the product lifecycle, from team collaboration and scoping to robust test automation and modern technologies like generative AI and agentic workflows. Extensively leverage AI tools (including Claude for code/skills development and custom agents for QE automation) to accelerate delivery, reduce risk, and enhance outcomes. Passionate about learning, mentoring, cross-team partnership, clarifying requirements, and advocating for the customer in dynamic environments.

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skill areas

  • Claude Code, Copilot, Prompt Engineering, Agentic Workflows
  • Cypress, Playwright, Jest, Bruno
  • Azure DevOps, DataDog, GraphQL, SQL
  • Typescript, React, AWS
  • API and UI Test Automation, AI Testing
  • Agile, Kanban, TDD
  • Leadership, Mentoring, Cross-Team Collaboration
  • Clarifier of Product Requirements and Intent

professional experience

First American Title

Lead Quality Engineer • March, 2022 — present

QE Team Lead for industry-disrupting mortgage processing application

  • Architect AI agents via Claude Code (terminal CLI) to automate QE pain points including bug validation, flaky test triage, and E2E regression.
  • Apply critical human judgment to refine AI outputs for reliability and maintainability, while generating/refactoring scripts and expanding coverage in Cypress/Playwright/Jest/Bruno/TypeScript suites—reducing manual effort and boosting release quality.
  • Lead a QE team delivering a high-performance React mortgage application, fostering ownership and excellence in a dynamic and highly regulated industry.
  • Drive code quality, coverage, CI/CD stability, and process gains through collaboration, data insights, and continuous improvement.
  • Mentor across teams, align with Product on quality initiatives, and sustain positive culture amid re-orgs, system migrations, and shift-left process changes.

Faithlife, LLC

Software Test Engineer • June, 2021 — March, 2022

First Test Engineer hired to improve quality and testability of a fully-featured online-community management app:

  • Migrated aging Selenium tests to Cypress for the React front-end.
  • Collaborated across multiple feature teams on exploratory testing and release support.
  • Analyzed existing processes and advised engineering leadership on effective QA integration opportunities.
  • Mentored junior QA testers in testing philosophy, execution, and skill development.

Brooks Running Inc

QA Engineer • May, 2020 — May 2021

QA Engineer on a small team supporting a large E-Commerce website:

  • Planned and executed extensive exploratory testing for new features, third-party integrations, and bug fixes.
  • Expanded UI functional test automation coverage using webdriver.io.
  • Evaluated and demonstrated emerging testing tools and technologies (Postman, Cypress) for potential adoption.
  • Partnered with the team to build a quality-focused culture through coaching, test-pairing, and brown-bag sessions in a fully remote environment.

Rubica Inc

Software QA Manager • Mar, 2017 — March 2020

Strategic and functional test lead for Rubica mobile and desktop VPN apps:

  • Implemented a flexible, disciplined testing strategy across desktop, mobile, and web-portal applications.
  • Created and maintained a comprehensive library of manual and automated test cases and plans for all supported platforms.
  • Evaluated and deployed tools for automated API and UI testing.
  • Developed internal process documentation and skills matrices to support effective hiring and onboarding.
  • Drove UX and performance improvements through close collaboration with Product and Engineering teams.
  • Conducted remote pair-testing and debugging with developers.

FONS | Teach Well

Software Test Engineer • Jan, 2017 — Mar, 2017

Primary Test\QA resource for the FONS web and mobile apps:

  • Performed extensive exploratory testing across all FONS app functionality during a migration to React Native.
  • Provided design and UX feedback that was implemented in the production application.
  • Defined and documented user workflows to support test automation.
  • Developed automated API integration tests using Postman/Newman.
  • Conducted remote pair-testing and debugging with developers.

CenturyLink Cloud (Formerly Tier3 Inc.)

Platform Engineer • Jun, 2015 — Nov 2016

Member of a TDD DevOps team responsible for evolving and integrating SAAS\IAAS Cloud Provider's billing system:

  • Developed improvements to invoicing systems to dramatically improve accuracy and speed.
  • Developed automation for data center deployment and management using Ansible
  • Continued expansion of automated API testing tools and processes with Postman
  • Served in on-call rotation for diagnosing and resolving Platform outages and issue escalations.

Tier3 Inc.

SDET • April 2012 — Jun, 2015

Test-Engineer on a small team responsible for measurably increasing quality on the full Tier3 SAAS\IAAS stack via exploratory and automated testing:

  • Developed automated API test suites adopted into team-wide use.
  • Contribute to an automated suite of coded-UI Tests (C# + Selenium Grid).
  • Serve as a test-pair with developers especially in areas of feature integration.
  • Continuous quality improvement through triaging and expanding a backlog of exploratory testing charters.
  • Provide active, engaged support and smoke-testing for platform releases.
  • Leveraged extensive domain knowledge to test integration with Centurylink systems during and post-acquisition.
  • Serve in on-call rotation for diagnosing and resolving Platform outages and issue escalations.

Cole&Weber United

QA Specialist (Sr Test Engineer) • July 2009 — April 2012

Sole Testing\QA resource for the Digital Team tasked with bringing visibility and robustness to the QA Process. Established QA Best Practices to inform testing approaches for a variety of client projects:

  • Increased test coverage and release confidence by creating and maintaining comprehensive test cases.
  • Researched and implemented testing tools, including building a framework for automated UX testing (Selenium RC, C#).
  • Collaborated with Project Management to clarify and refine requirements across all project phases.
  • Built and maintained multiple test environments for integration and UI testing.
  • Wrote and optimized SQL queries to validate data integrity and generate reports.